Can you imagine the potential repercussions of selling a good or service that is no longer in compliance with the law because the seller was ignorant of the changes to the law? Can you picture getting a customer complaint that the item they purchased no longer complies with the most recent ISO 9001 Certification in Kuwait standard that your business cities in the product specification sheet? External document control seeks to avoid situations like that.
What does "external documents" in ISO 9001:2015 mean?
Documented information with an external origin must be determined, identified, and regulated, according to ISO 9001:2015. What does verified knowledge of outside origin mean? It is official data that is pertinent to the quality management system (QMS) and is distributed by a third party.
Let's first distinguish between the two categories of ISO 9001:2015 documented information:
- Documented information that must be kept (let's refer to them as "documents") as well
- Documented information that must be retained (let's refer to them as "records").
A client order, a calibration certificate, or a maintenance report are examples of records that were issued by an outside entity. Control rules must be established, and relevant records must be identified. What record should I search for, and where should I look? How long will the company retain the record on hand? How can the dangers associated with those documents be reduced?
Documents of external provenance that are pertinent to the ISO 9001 Registration in Nigeria include, for instance, platform rules, material safety data sheets, product specifications, logistics specifications, permits, and legislation.
Determine and monitor any external documents.
The necessary documents of external origin must be identified by a QMS. The following information can be included in a register used by an organization, for each pertinent document: name of the document, issuer of the document, updated version and date, internal distribution (who uses the document within the organization), and control responsibility (who inside the organization is responsible for controlling).
The following problem is exclusive to documents of external origin relevant for a QMS and does not apply to records:
- How can you tell if the document has been changed recently?
- What effects would a change to the document have? Does the document's revision indicate a change in the organization's methods?
- Who is going to look into such implications?
- How can we tell if a new pertinent document has been published?
ISO 9001 Services in Philippines The issuer may or may not be familiar with and care about your organization. In this manner, a relationship between an organization with a QMS and the issuers of documents of external origin can be depicted as a matrix. the following
Papers of external origin issued by entities in quadrants 1 and 3 must be monitored; someone must regularly check to see if the issuer has altered any documents or if any new, pertinent documents have been produced (for example, legislation and standards)
Documents of external origin published by organizations in quadrant 2: ordinarily, the issuer is accountable for notifying and publishing updates (for example, work instructions sent by contractor to external provider of processes)
When entities in quadrant 4 issue documents of external provenance, the issuer will typically get in touch with them to inform and involve them in the move (for example, governments and multinationals in small countries).
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